Case studies

Real impact along East & Central African corridors.

CargoLink is being designed around the realities of Dar es Salaam port and the long-haul routes that serve land-linked countries like Zambia, Malawi, Rwanda, Burundi, DR Congo, Uganda, Kenya, and South Sudan.

These scenario-based case studies summarize how the platform delivers measurable value for shippers, freight forwarders, drivers & fleets, and regulators across the region.

Core corridors

CargoLink prioritizes the main road corridors that move cargo from Dar es Salaam Port to key inland markets—Dar–Tunduma–Zambia/DRC, Dar–Kasumulu–Malawi, Dar–Rusumo–Rwanda, Dar–Manyovu–Burundi, Dar–Mutukula–Uganda/South Sudan, and Dar–Namanga/Horohoro–Kenya.

The platform focuses on reducing empty returns, improving visibility, and strengthening collaboration between shippers, forwarders, and fleets on these lanes.

Impact at a glance

The platform targets chronic challenges like empty return trips, fragmented communication, pricing opacity, and limited visibility across the supply chain. By connecting shippers, drivers, fleets, and forwarders in a single ecosystem, CargoLink aims to reduce empty returns by up to 30%, expand access to verified work, and digitize payments and documentation.

30%

Target reduction in empty trips

5,000+

Drivers & fleets onboarded

500+

Freight forwarders integrated

Scenario-based case studies.

These examples illustrate how CargoLink improves efficiency, trust, and visibility for different user groups using the platform on real regional lanes.

For shippers

Manufacturer moving containers from Dar es Salaam to Lusaka.

A regional manufacturer imports raw materials through Dar es Salaam Port and needs reliable full-truckload moves to Lusaka, Zambia. Historically, their team depended on phone brokers and WhatsApp groups with limited visibility into which carrier was actually assigned, how pricing was built, or where trucks were during the journey.

Internal teams in procurement, finance, and operations each kept their own spreadsheets, making it difficult to reconcile costs, compare carrier performance, or answer customer questions quickly. Shipment documents and proof of delivery were scattered across email threads and printed copies in different offices.

Challenge

Unpredictable transit times, no single source of truth, frequent empty returns, and fragmented documentation across teams and channels.

CargoLink approach

Shipper posts container loads, compares direct carriers and vetted forwarders, and confirms bookings through a single digital workspace linked to each shipment.

Result

Improved reliability, clearer landed cost per lane, and live tracking that can be safely shared with internal teams and end customers.

  • Upfront pricing based on distance, cargo type, urgency, and route complexity, with a clear breakdown of surcharges.
  • Real-time GPS tracking from Dar es Salaam to Lusaka with automated status updates and exception alerts when trucks deviate from expected progress.
  • Digital proof of delivery and document packs that can be downloaded by finance and audit teams at any time.
  • Shipment history by lane and carrier, helping the manufacturer negotiate better contracts and plan future volumes.

Impact snapshot

  • 15–25% reduction in administrative time per shipment through digitized booking, tracking, and invoicing.
  • Lower risk of miscommunication thanks to a single communication channel and shared shipment timeline.
  • Better cost control through consolidated reporting and shipment analytics by lane, carrier, and season.
  • Ability to commit to more reliable delivery windows for downstream customers.
Lane example: Dar es Salaam → Tunduma → Lusaka (via Tanzania–Zambia corridor).

Explore what CargoLink could mean for your lanes.

Whether you are a shipper, freight forwarder, fleet owner, or ecosystem partner, we can walk you through how the platform fits your operations and impact goals.