For shippers
Manufacturer moving containers from Dar es Salaam to Lusaka.
A regional manufacturer imports raw materials through Dar es Salaam Port and needs reliable full-truckload moves to Lusaka, Zambia. Historically, their team depended on phone brokers and WhatsApp groups with limited visibility into which carrier was actually assigned, how pricing was built, or where trucks were during the journey.
Internal teams in procurement, finance, and operations each kept their own spreadsheets, making it difficult to reconcile costs, compare carrier performance, or answer customer questions quickly. Shipment documents and proof of delivery were scattered across email threads and printed copies in different offices.
Challenge
Unpredictable transit times, no single source of truth, frequent empty returns, and fragmented documentation across teams and channels.
CargoLink approach
Shipper posts container loads, compares direct carriers and vetted forwarders, and confirms bookings through a single digital workspace linked to each shipment.
Result
Improved reliability, clearer landed cost per lane, and live tracking that can be safely shared with internal teams and end customers.
- Upfront pricing based on distance, cargo type, urgency, and route complexity, with a clear breakdown of surcharges.
- Real-time GPS tracking from Dar es Salaam to Lusaka with automated status updates and exception alerts when trucks deviate from expected progress.
- Digital proof of delivery and document packs that can be downloaded by finance and audit teams at any time.
- Shipment history by lane and carrier, helping the manufacturer negotiate better contracts and plan future volumes.
Impact snapshot
- 15–25% reduction in administrative time per shipment through digitized booking, tracking, and invoicing.
- Lower risk of miscommunication thanks to a single communication channel and shared shipment timeline.
- Better cost control through consolidated reporting and shipment analytics by lane, carrier, and season.
- Ability to commit to more reliable delivery windows for downstream customers.