Legal • Cookie Policy

Cookie Policy

Learn about how CargoLink uses cookies and similar technologies to enhance your experience.

Last Updated: January 2, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how TOPNOTCH CARGOLINK, a registered business entity under TOP NOTCH COMPANY LTD, uses cookies and similar tracking technologies on our website, mobile applications, and web-based platform (collectively, the "Services").

By using our Services, you consent to the use of cookies as described in this policy. This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.

2. Types of Cookies We Use

We use different types of cookies for various purposes. Here's a breakdown of the cookies we use:

2.1 Strictly Necessary Cookies

Purpose: Essential for the Services to function properly.

Examples:

  • Authentication cookies that keep you logged in
  • Security cookies that protect against fraud
  • Session cookies that remember your preferences during a visit
  • Load balancing cookies for optimal performance

Can you disable them? No. These cookies are essential for the Services to work. Disabling them will prevent you from using key features.

2.2 Performance and Analytics Cookies

Purpose: Help us understand how visitors interact with our Services.

Examples:

  • Google Analytics cookies that track page views and user behavior
  • Performance monitoring cookies that identify errors and loading times
  • Heatmap cookies that show where users click and scroll

Can you disable them? Yes. You can opt out through your browser settings or cookie preference center.

2.3 Functional Cookies

Purpose: Remember your preferences and settings.

Examples:

  • Language preference cookies
  • Region/location preference cookies
  • Display settings (dark mode, text size)
  • Recently viewed shipments or routes

Can you disable them? Yes, but this may affect your user experience and require you to reset preferences on each visit.

2.4 Targeting and Advertising Cookies

Purpose: Deliver relevant advertisements and measure campaign effectiveness.

Examples:

  • Retargeting cookies that show you relevant ads on other websites
  • Social media cookies (Facebook Pixel, LinkedIn Insight Tag)
  • Ad network cookies that track conversions

Can you disable them? Yes. You can opt out through your browser settings, our cookie preference center, or third-party opt-out tools.

4. Third-Party Cookies

In addition to our own cookies, we use cookies from trusted third-party services to enhance functionality and analyze usage. These include:

Google Analytics

Helps us understand how users interact with our Services, including page views, session duration, and user demographics.

Google Privacy Policy →

Google Maps

Provides mapping, navigation, and location services. May set cookies to remember your location preferences and improve map performance.

Google Privacy Policy →

Payment Processors

Our payment partners may use cookies to process transactions securely and prevent fraud. These cookies are essential for payment functionality.

Customer Support Tools

Live chat and support widgets may use cookies to maintain conversation history and provide personalized assistance.

5. Mobile App Tracking Technologies

Our mobile applications use similar tracking technologies to cookies, including:

  • Device Identifiers: Unique identifiers assigned to your mobile device (e.g., Advertising ID on Android, IDFA on iOS).
  • SDKs (Software Development Kits): Third-party tools integrated into our apps for analytics, crash reporting, and performance monitoring.
  • Local Storage: Data stored on your device to enable offline functionality and improve app performance.
  • Push Notification Tokens: Identifiers that allow us to send you shipment updates and alerts.

You can control mobile tracking through your device settings:

  • Android: Settings → Google → Ads → Opt out of Ads Personalization
  • iOS: Settings → Privacy → Tracking → Allow Apps to Request to Track (toggle off)

6. How to Manage Cookies

You have several options to control and manage cookies:

6.1 Browser Settings

Most browsers allow you to:

  • View and delete existing cookies
  • Block all cookies or only third-party cookies
  • Clear cookies when you close your browser
  • Set exceptions for specific websites

Browser-specific instructions:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

6.2 Cookie Preference Center

When you first visit our website, you'll see a cookie consent banner. You can customize your preferences by:

  • Accepting all cookies
  • Rejecting non-essential cookies
  • Customizing which categories of cookies you accept

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

6.3 Opt-Out Tools

You can use industry opt-out tools to manage advertising cookies:

⚠️ Important: Blocking or deleting cookies may affect your ability to use certain features of our Services. Some functionality may not work properly without cookies enabled.

7. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals.

At this time, our Services do not respond to DNT signals. However, you can still control cookies through your browser settings and our cookie preference center as described above.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through our Services or via email for material changes
  • Request your consent again if required by law

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Company

TOPNOTCH CARGOLINK

A registered business entity under TOP NOTCH COMPANY LTD

Address

50 Msasani Road, Masaki 14111
Kinondoni, Dar es Salaam, Tanzania

Email

Privacy inquiries: privacy@cargolink.tz
General support: support@cargolink.tz

Related Policies: For more information about how we collect and use your personal information, please see our Privacy Policy and Terms of Service.